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SpotRx wants to introduce the future of pharmacy using its automated pharmaceutical kiosks, and southern Arizona is the starting line.

SpotRx, a subsidiary of MedAvail Technologies that launched in 2018, recently partnered with Green Valley Recreation, a chain of community centers in southern Arizona. The businesses are placing SpotRx pharmaceutical kiosks in three of 13 GVR member centers.

These 鈥渟ouped-up vending machines鈥� allow users to pick up over-the-counter and prescription medications, transfer a prescription or consult a doctor or pharmacist electronically.

SpotRx already has one kiosk in the CareMore health clinic in Green Valley and four kiosks in downtown Tucson, as well as a brick-and-mortar location in each Phoenix and Tucson.

鈥淲hat we鈥檙e trying to do is offer access,鈥� said Will Misloski, SpotRx chief marketing officer. 鈥淎nd that鈥檚 one of the things GVR wanted to be able to provide is that access and convenience for their members. And so, through discussions, it鈥檚 just something that seemed like a good fit, to partner together and be able to offer this service to GVR members.鈥�

Green Valley, a census-designated area near Tucson, is largely populated by retirees, but the community is 鈥渧ery active,鈥� Misloski said.

鈥淭hey鈥檙e trying to stay healthy; they want to have an active lifestyle,鈥� he said. 鈥淲e want to be able to give them access to their medications.鈥�

GVR is an 鈥渆ssential part鈥� of the community in Green Valley, and the majority of homeowners鈥� associations in the area are involved with GVR as well, making the member centers a convenient location for SpotRx kiosks, Misloski said.

鈥淥ur members might start their days with yoga, followed by a ceramics class or game of pinochle, and then maybe they play a few matches of pickleball before lunch,鈥� said Miles Waterbury, communications specialist and fitness coordinator at GVR. 鈥淥ur members lead busy lives and will benefit from easy access to hundreds of over-the-counter and prescription medications SpotRx stocks in its kiosks.鈥�

Aside from health care services, prescription drugs are what keep people healthy, Misloski said.

鈥淲hen you look at SpotRx, our service is really two things: kiosks and free home delivery,鈥� he said. 鈥淭he majority of our business is the kiosk, but what that kiosk does, what our service does, is it provides access.鈥�

Misloski said his research 鈥� which is always ongoing, as he often visits the communities SpotRx is a part of 鈥� has told him that many people do not enjoy their pharmacy experience. Customers often complain of long wait times and sub-par customer service at typical big-box pharmacies, he said.

鈥淭he current pharmacy experience doesn鈥檛 put the control into the consumer鈥檚 hands,鈥� Misloski said. 鈥淲hen I think about what we鈥檙e building and what we鈥檙e allowing consumers, we鈥檙e putting the pharmacy experience in the consumer鈥檚 hands. We鈥檙e letting them get their prescription drugs when and where they want it.鈥�

SpotRx is a disruptor in the health care industry, he said: 鈥淟ook what Netflix did to Blockbuster, or look what Uber is doing to the taxi industry.鈥�

Consumer choice is a top priority in many different areas of retail today, and what SpotRx really wants to do is give people options, Misloski said. The pharmaceutical kiosks are the 鈥渃ore differentiator鈥� for the business, but home delivery and in-person pharmacies play a key role, too, he said.

鈥淲hen we built our pharmacies 鈥� our pharmacy in Phoenix and our pharmacy in Tucson 鈥� they weren鈥檛 built to be consumer-facing at all,鈥� Misloski said. 鈥淏ut they鈥檙e full pharmacies. They have pharmacists; they have technicians. We have patients who come into our pharmacies. They want that pharmacy experience.鈥�

In addition to convenience and access, SpotRx wants to bring back the 鈥渉ometown pharmacy feel鈥� that seems long-gone, he said.

鈥淲hat we allow our pharmacists to do is spend time with patients,鈥� Misloski said. 鈥淚f the patient has questions on the phone or at the kiosk, or even when a patient comes in, we allow our pharmacists to spend as much time as the patient needs to make sure the patient understands, or their medication鈥檚 being managed.鈥�

Another unique feature of the SpotRx kiosks is that people can use them with or without insurance. If a customer does not have insurance, or if medications are not covered, they can still save up to 80 percent on a product, according to SpotRx.

鈥淚 love our business,鈥� Misloski said. 鈥淲e鈥檙e building a business, but at the end of the day, when I think about what we鈥檙e really providing and the way we provide it, our core value鈥� is caring.鈥�

Misloski said he is in Green Valley often and has heard a lot of positive feedback about the SpotRx kiosks.

鈥淪potRx is grateful for the partnership and support from Green Valley Recreation Inc. and the community,鈥� said Ed Kilroy, CEO of MedAvail Technologies. 鈥淲e look forward to continued expansion of our new way to pharmacy.鈥�

Misloski said the SpotRx team in Arizona is excited and driven to make a difference in people鈥檚 lives.

鈥淭hey鈥檙e seeing the difference it鈥檚 making in people鈥檚 lives and helping them stay adherent to their medicine, and it鈥檚 been a cool thing,鈥� he said.

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